At first you should signup, you can do that via social networks or at simple signup form – enter your name, username (your valid email) and password. Then you will receive an email with an activation link to confirm your email address. Then you can log in and open your personal portal. At the left you will see a big white button "Send a fax", pushing it you will be forwarded to the appropriate page «Send a fax»
There you should add recipients` fax numbers in the INTERNATIONAL FORMAT (after entering a fax number make sure you clicked «Add recipient» button), after all recipients added - push «Next» button. Then Upload file(s) you like to fax and then click «Next» button again.
If you like to personalize your fax - add a cover page, and then push «Next» button. Make sure you documents were converted properly by checking pages preview. If you need to send a fax at exact time - use delayed delivery. At the end push «Send fax» button and send your fax.
International number format contains the following parts: +CC NDC SN NUMBER. + symbol is mandatory, CC - country code, NDC - region code, SN - city code, NUMBER – local number. For example +1 650 636 XXXX to send a fax to USA.
You can find out cost of your fax using our cost calculator tool. Use it very simple - just enter a recipient`s fax-number in international format and count of pages to send. Please don`t forget to take cover page into account, if you use it.
Just need to append number extension after main number without any spaces or special symbols. Please note that number extensions are processed by PBX and connection may be not stable.
In case of successfull fax-connection single-page fax will be delivered in about 2 minutes.
In case or larger number of pages - delivery time will be extended on 1,5 minutes average per each page.
If fax number is busy or call is not picked up, system will make 3 busy retries with 1 minute deplay between them.
In case of instable fax connection or bad line or any other abnormal conditions, system will automatically check available routes to the destination and will make 2 retries for each route with 5 minutes delay between them (For some countries we have up to 8 routes).
In order to receive faxes from any country in the world, you just need to get a byFax fax-number and give this number to your partner or friend to send a fax to.
All your faxes will come to your byFax account and will be copied to your email.
You can take a fax-number with byFax in more than 30 countries around the world.
This is very convenient if you have branches, business partners or just friends in other countries. If you need to receive faxes, we recommend that you use the Pro-plan, which includes a free fax-number.
You may take as a base and sample one of byFax cover pages, changing content and pictures as you need.
Or you are able to make your own cover page in DocX format, put placeholders listed below to the page.
If you add your cover page to a fax, system will replace placeholders with the necessary data in realtime.
In addition to various useful features on this tariff plan, the period of storage of your documents is unlimited.
It has the lowest cost per page, many different useful features, and includes a free incoming number for the Pro plan duration.
On the tariff plan Start (this is the default tariff plan, which is set after user sign-up) and tariff plan Basic documents are stored 1 month. On the Pro plan documents are stored all the time.
You can automate fax receiving and sending with byFax continuing use your phone number. You should take a number in the byFax portal, then contact with your telecom operator and request a call forwarding from your number to the byFax number and follow the instructions of your telecom operator.
After sign up, we will add a free credit to your account to send three pages to your home zone, the country defined by your IP address. The cost of sending to different countries depends on the cost of local telecom operators and may vary significantly. Therefore, byFax separates available countries into 8 price zones, depending on the cost of fax sending, please see them here . Thus, if, for example, to send fax from USA (zone 1 - the cheapest one) to Mexico (zone 4 - more expensive one) free balance will be not enough for sending 3 pages.
IMPORTANT! Free credit is limited to $1.13, so if you sign up from countries in expensive tariff zones, the number of free pages may be even more limited.
Address book contains the following fields for each contact - fax-number, name, company name and email address.
This data can be loaded into a address book as a CSV file with a list of contacts.
Sample CSV file to upload to the address book
+375172000230;name 1;company 1;firstname.lastname@example.org
+375172000231;name 2;company 2;email@example.com
";" Is used as a fields separator. The first line must contain a header with the names of the fields so that the system can properly recognize the loaded data.
number - fax-number of the contact in international format, starting with the "+" symbol without spaces. Required field.
name - contact`s name. Required if the "company" field is blank.
company - contact`s organization name. Required if the "name" field is blank.
email - contact`s email address. Optional field.
From March`2021, we launch a flexible price calculation of sending fax in byFax. The calculation is based on the price per page for your tariff plan (you can find it here https://hostName/costs). The system analyzes the speed at which the receiving fax number is operating, and if the number is "slow", a multiplier is added. Besides the number operating speed, the selected transmission quality (Standard or High), and the conversion method (Text or Photo) parameters are taken into account - for High quality and Photo conversion, increasing factors are also applied, which are then summed up.
The system will notify you about the use of increasing factors to calculate the final amount that will be reserved from your balance for sending a fax. The amount is exactly reserved with the possibility of partial or full refund after delivery.
Once the fax delivery process is finished, the system checks the duration of your fax delivery, and if its speed does not exceed 1 minute of telephone connection per 1 fax page, the additionally reserved funds are returned to your balance. If the delivery time exceeds 1 minute per page, the system calculates the final cost based on the time of the telephone connection and the number of delivered pages and then returns the excess funds to your balance.
For example, you send a fax consists of 1 page to a "slow" number in Turkmenistan, in "High" quality, and with "Photo" conversion. In this case, the system will generate the following multiplying coefficient: 2 (slow number) + 2 (High quality) + 2 (Photo conversion), the total cost of the page will be multiplied by 6. I.e., the system will reserve funds for 6 minutes of telephone connection for the transmission of each page of your fax. After the fax transmission is complete, the system sees that the delivery took, for example, 1 minute 38 seconds. In this case, funds will be returned to your balance in the amount of the original page cost multiplied by 4, i.e. amount for full unspent minutes. If the delivery of the fax takes longer than 6 minutes, then the system will leave all the reserved funds to pay for the fax. After the transmission is completed, byFax generates a report in which all the necessary data will be presented in detail.