At first you should signup, you can do that via social networks or at simple signup form – enter your name, username (your valid email) and password. Then you will receive an email with an activation link to confirm your email address. Then you can log in and open your personal portal. At the left you will see a big white button "Send a fax", pushing it you will be forwarded to the appropriate page «Send a fax»
There you should add recipients` fax numbers in the INTERNATIONAL FORMAT (after entering a fax number make sure you clicked «Add recipient» button), after all recipients added - push «Next» button. Then Upload file(s) you like to fax and then click «Next» button again.
If you like to personalize your fax - add a cover page, and then push «Next» button. Make sure you documents were converted properly by checking pages preview. If you need to send a fax at exact time - use delayed delivery. At the end push «Send fax» button and send your fax.
International number format contains the following parts: +CC NDC SN NUMBER. + symbol is mandatory, CC - country code, NDC - region code, SN - city code, NUMBER – local number. For example +1 650 636 XXXX to send a fax to USA.
You can find out cost of your fax using our cost calculator tool. Use it very simple - just enter a recipient`s fax-number in international format and count of pages to send. Please don`t forget to take cover page into account, if you use it.
Just need to append number extension after main number without any spaces or special symbols. Please note that number extensions are processed by PBX and connection may be not stable.
In case of successfull fax-connection single-page fax will be delivered in about 2 minutes.
In case or larger number of pages - delivery time will be extended on 1,5 minutes average per each page.
If fax number is busy or call is not picked up, system will make 3 busy retries with 1 minute deplay between them.
In case of instable fax connection or bad line or any other abnormal conditions, system will automatically check available routes to the destination and will make 2 retries for each route with 5 minutes delay between them (For some countries we have up to 8 routes).
You may take as a base and sample one of byFax cover pages, changing content and pictures as you need.
Or you are able to make your own cover page in DocX format, put placeholders listed below to the page.
If you add your cover page to a fax, system will replace placeholders with the necessary data in realtime.
In addition to various useful features on this tariff plan, the period of storage of your documents is unlimited.
It has the lowest cost per page, many different useful features, and includes a free incoming number for the Pro plan duration.
On the tariff plan Start (this is the default tariff plan, which is set after user sign-up) and tariff plan Basic documents are stored 1 month. On the Pro plan documents are stored all the time.
You can automate fax receiving and sending with byFax continuing use your phone number. You should take a number in the byFax portal, then contact with your telecom operator and request a call forwarding from your number to the byFax number and follow the instructions of your telecom operator.
After sign up, we will add a free credit to your account to send three pages to your home zone, the country defined by your IP address. The cost of sending to different countries depends on the cost of local telecom operators and may vary significantly. Therefore, byFax separates available countries into 8 price zones, depending on the cost of fax sending, please see them here . Thus, if, for example, to send fax from USA (zone 1 - the cheapest one) to Mexico (zone 4 - more expensive one) free balance will be not enough for sending 3 pages.
IMPORTANT! Free credit is limited to $1.13, so if you sign up from countries in expensive tariff zones, the number of free pages may be even more limited.
Address book contains the following fields for each contact - fax-number, name, company name and email address.
This data can be loaded into a address book as a CSV file with a list of contacts.
Sample CSV file to upload to the address book
+375172000230;name 1;company 1;firstname.lastname@example.org
+375172000231;name 2;company 2;email@example.com
";" Is used as a fields separator. The first line must contain a header with the names of the fields so that the system can properly recognize the loaded data.
number - fax-number of the contact in international format, starting with the "+" symbol without spaces. Required field.
name - contact`s name. Required if the "company" field is blank.
company - contact`s organization name. Required if the "name" field is blank.
email - contact`s email address. Optional field.